Shipping And Payment Policy
PayPal - All Major Credit Cards
Security and Privacy Guaranteed 100%
We are committed to your privacy and security. When you shop at TheFragranceParadise.com your security and privacy is 100% guaranteed. Your personal information is used to process your order, and TheFragranceParadise.com will not share or exchange online information that you provide us with a third party unless you provide prior consent.
All transactions are 100% safe and secure. Order details are encrypted with Secure Socket Layer (SSL), the industry standard.
Information for persons residing outside the USA
Transfer of Personal Information outside the EEA.
We process Personal Information in the United States of America and in other countries. In some cases, we process Personal Information on a server outside your own country. We use the highest encryption standards and best practices to protect your Personal Information. When you place an order with TheFragranceParadise.com, you consent to us transferring and hosting/storing your Personal information outside the EEA.
Payment will appear as a payment to acgmventures
Shipping/Arrival Time - USA
All U.S. orders are shipped via a trackable shipping carrier
UPS, FedEx, or Postal Service
We do not ship to Alaska, Hawaii, Puerto Rico, P.O. Boxes or military addresses.
TheFragranceParadise.com will supply a tracking number for every order that has been shipped.
Each day, you will receive an automated email from us indicating all of your orders that have been shipped that day.
Orders are shipped, on average, within 24-48 hours from the time that the order is placed.
Shipping charges will vary depending on the cost in your order. Shipping costs are shown and calculated before you checkout, please proceed to checkout to see costs for your order.
USA Shipping Rates – Standard
Arrives in 4-10 business days
Ships via UPS, FedEx, or Postal Service
Sales Tax Information
State laws require that we charge applicable sales tax on orders shipped to addresses in the state of New York and Utah. All orders outside of New York and Utah will not be charged.
International Shipping – Standard
Ships via UPS, FedEx, or Postal Service
Orders typically arrive within 10-21 business days.
*Please note, Customs policies vary from country to country.
You may be subject to import duties and taxes, which are enforced once a shipment reaches your country.
Charges for customs clearance must be paid by you.
Unfortunately, we have no control over these charges.
International customers please use Free Currency Converter with up to date exchange rates to calculate your costs before checkout if you require . All prices of products are posted in US Dollars. (NOTE: clicking this link will take you to another site which will appear in a new browser window.)
Customer may return any unopened merchandise in its original condition, including original packaging within 30 days of receipt and you will receive a full refund less shipping.
In order to return merchandise, you must obtain an RMA number from TheFragranceparadise.com
Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.
We cannot accept items for return that have been opened or used.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
Once we receive a return from you (with all of the proper information), we will credit your account and notify you.
You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card.
Cancel Your Order
If your order has already been processed, TheFragranceParadise.com is not responsible for any shipping charges incurred.
Orders Not Received/ Damaged Product Claims
Once an order has been shipped and there is a delivery confirmation, TheFragranceParadise.com is not responsible for any theft of product or delivery to the wrong address.
If a customer issues a complaint that they did not receive their product despite delivery confirmation, we cannot credit our customers.
We will pursue a claim with carrier on behalf of the customer that they didn't deliver the product to the correct person or that they left the product in a susceptible area. If funds are returned to us from carrier, we will credit the customers account.
If TheFragranceParadise.com determines that there was in fact product missing from the package, we will credit customers account immediately.
Each package and their contents are triple-checked for quality control and packed to ensure that they arrive safely.
If a customer claims that one of the products is damaged, the customer may file a claim through TheFragranceParadise.com or their Paypal account.
After receiving the claim, TheFragranceParadise.com, in most circumstances, will request that the damaged product be shipped back to its warehouse for inspection.
After inspection, we will pursue a claim with carrier on behalf of the customer that they didn't deliver the product in a safe manner.
We are not responsible for any typographical errors or inaccuracies set forth in this website.
The information, prices, and discounts set forth herein are subject to change without notice.